I bought an 04 GMC 2500HD. They pointed out a little rust on the bumper, fixed an exhaust leak after I complained about it, and assured me the truck was good for the 8000 mile trip I was planning.
A few weeks later, only one day into my cross-country trip the supposedly fixed exhaust system almost fell off, overwhelming me with exhaust in the cab, causing me to pass out briefly several times before I could pull off the highway. Turns out the exhaust was being held on by only one hanger in the rear and an old clip on the manifold! How could they claim it was fixed!? Within the next few days I had to replace more parts, costing me over $5100.
The truck they promised was worth the $16,900 needed new ignition tumbler, new brakes, new shocks, new transfer case and control module, new emergency brake. All were old, and corroded, and unsafe. How could they possibly have claimed the truck was in good condition? I told them I was embarking on the trip and Kyle assured me the truck was road worthy.
The truck was anything but.
They didn't do anything to get this truck ready to sell, and they haven't responded to my call.
Monetary Loss: $5100.